We recently sat down with Lori Lindsay, President & CEO of The Right Move Group, to learn more about the organization and some of their initiatives.
Where is your company headquartered?
San Francisco, CA
For how many years have you been involved with the Puget Sound Relocation Council (PSRC) and why did you decide to become a sponsor?
We’ve been involved with PSRC for about six years. The group welcomed us with open arms right from the beginning. We had zero contacts in the area but the PSRC community made us feel welcome and at home. It only makes sense that you support good people and a good organization.
What, in your opinion, is the most valuable part of being involved with the PSRC community?
The feeling of belonging that comes when you join PSRC. Also, the educational aspects are some of the best we've seen. The D&I series was phenomenal!
What makes your company unique?
With 31 years of experience, we understand that there is only one way to do DSP: The way your client wants it. We combine technology with high-touch service to provide a unique experience for each individual.
How does your company fit into the relocation process?
We always say that we have the best job in the industry. We get to make people happy by finding the right home and the right community for their specific needs.
What are your company’s core values? Please provide a few examples of these values in action.
The Right Move Group has taken a huge step toward a greener destination.
Offset all carbon from corporate travel
Offset all carbon from in-person tours
Provide cash incentives for Guides to purchase electric or hybrid vehicles
Support local, sustainable companies
Support Water in the West to promote a green future for the areas we service
Help transferees make smart, green choices
The Right Move Group is committed to maintaining a sustainable environment where our team can thrive.
Diversity and equity are our mission, inclusion and belonging our destination. We are committed to continuing TRMG's traditions of diversity and equity, and to building a more inclusive work environment where everyone is welcome. Our approach is simple: We embrace everyone on our team. We encourage, support and celebrate their unique voices. By doing this, we connect to our clients and our community.
Integrity and Transparency
We’ve created a business environment that builds trust between our partners and us. Our clients’ employees are treated as the unique individuals they are, and our clients are billed fairly. For over 30 years, The Right Move Group has billed in a way that is not only transparent, but requires no money upfront. We only bill for services used, and destination counseling and research are always included!
What, in your opinion, is the most exciting/rewarding part about the work your company does?
Without a doubt the most exciting part of our job is finding our clients the right situation for their individual needs. The areas we cover are expensive and, as a result, many people believe they will have to make sacrifices in order to move to those areas. When we can see the relief and happiness on our client's faces, we know we've done our job.
What are some of your company’s goals and initiatives for 2022? Please be specific and tell us what you’re doing to meet these goals.
We are always looking for ways to enhance our technology while maintaining the great customer service for which we are known. Our technology is the best in the industry and keeps getting better. Also, the environment has been a huge focus for us. In 2021 we were able to offset our carbon footprint. We will continue to offset our carbon footprint and take it to the next level in 2022.
What’s one fun fact about your company that may not be well known?
When TRMG was created 31 years ago, most companies were operating on paper files and whiteboards—not us! One of our founding partners, Doug Lloyd, was a computer whiz and helped create a software system that was unique to anything else in the industry. Technology is at our core!
How do you see our industry evolving in the next 3-5 years?
I believe that customers will demand a platform that allows them to communicate with all of their providers in one place. We're ready for that to happen! But, the companies who will thrive understand that technology is only helpful when coupled with local experts.
About The Right Move Group
The Right Move Group is a premier destination services company. Over the last 30 years, we have worked closely with thousands of relocating employees on behalf of many major corporations. The Right Move Group (TRMG) provides the Destination Services that are so vital to successful relocations. Working with corporations and relocation management companies, The Right Move Group brings local expertise and personalized service to the relocation experience. We aim to make every move the right move so that companies attract and retain the right employees.